Privacy Policy
Data Controller: Marcafy Creative. Studio Central Park Building, 3rd Floor, Suite 307 Downtown Punta Cana, Dominican Republic
Email: hello@marcafy.com
1. Information We Collect.
We collect information to provide our services and improve our user experience. This includes:
Personal Identification Information: Name, email address, phone number, and company details provided voluntarily via our “Contact” or “Brief” forms.
Technical Data: IP address, browser type, operating system, time zone setting, and navigation paths collected via cookies.
Usage Data: Information about how you use our website and services.
2. Legal Basis for Processing (GDPR)
If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the context:
Contractual Necessity: To fulfill a service you requested (e.g., responding to a quote request).
Consent: When you have explicitly agreed to data processing (e.g., subscribing to a newsletter or accepting cookies).
Legitimate Interests: For marketing, business analysis, and improving our services, provided these interests do not override your data protection rights.
3. How We Use Your Data.
We use your data strictly to:
– Process and manage your service requests and projects.
– Communicate with you regarding your inquiries or account.
– Analyze website traffic to improve our content and functionality.
– Marketing (Ads): Serve relevant advertisements (retargeting) via third-party platforms like Meta (Facebook/Instagram) and Google Ads, based on your consent.
4. International Data Transfers.
Marcafy is based in the Dominican Republic. By using our services, you acknowledge that your information may be transferred to and processed in the Dominican Republic or other countries where our third-party service providers (e.g., hosting, CRM, analytics) are located. We ensure these providers adhere to strict data protection standards (such as Standard Contractual Clauses).
5. Disclosure to Third Parties.
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners and trusted affiliates. We engage trusted third-party service providers for:
Website hosting and maintenance.
Email marketing and communication.
Analytics and advertising (Google, Meta).
6. Your Data Protection Rights (GDPR & CCPA).
Depending on your location, you have the following rights:
The Right to Access: You have the right to request copies of your personal data.
The Right to Rectification: You can request that we correct any information you believe is inaccurate.
The Right to Erasure (“Right to be Forgotten”): You can request that we delete your personal data under certain conditions.
The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
The Right to Object: You have the right to object to our processing of your personal data (specifically for direct marketing).
California Residents (CCPA): You have the right to know what personal info we collect and the right to say “No” to the sale of your personal info (Note: We do not sell your data).
To exercise any of these rights, please contact us at hello@marcafy.com.
7. Cookies We use cookies to enhance your experience.
You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. However, some parts of the Site may not function properly without them.
Consent: When you first visit our site, we will ask for your consent to use non-essential cookies (like marketing pixels).
8. Children’s Privacy Our services are not directed to individuals under the age of 18.
We do not knowingly collect personal information from children. If we discover that a child under 18 has provided us with personal information, we will delete it immediately.
9. Changes to This Policy.
Marcafy has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to check this page frequently for any changes.
Contact Us. If you have any questions about this Privacy Policy, please contact us at:
Email: hello@marcafy.com
Address: Central Park Building, 3rd Floor, Suite 307, Punta Cana, D.R.
